Privacy Policy

How we protect your privacy

Last updated: September 25, 2025

Our Privacy Commitment

DialogueX is committed to protecting your privacy while facilitating meaningful cross-cultural dialogue. This policy explains how we handle your information during your use of our platform.

Privacy by Design: We collect only what's necessary and protect everything we collect.
Information We Collect
  • Conversation History: Messages exchanged during dialogue sessions for quality improvement and safety monitoring.
  • Usage Analytics: General usage patterns, session duration, and feature interactions (anonymized).
  • Language Preferences: Your selected language for interface and conversations.
  • Safety Data: Automated flags for content that violates our guidelines.
  • Technical Data: Browser type, device information, and IP address (temporarily stored for security).
What We Don't Collect
  • We do not require account creation or personal registration.
  • We do not collect names, email addresses, or personal contact information.
  • We do not track your identity across sessions or devices.
  • We do not collect location data beyond general country/region for service delivery.
  • We do not integrate with social media or external personal profiles.
How We Use Information
  • Quality Improvement: Analyzing conversations to improve AI persona authenticity and responses.
  • Safety Monitoring: Detecting and preventing harmful content or platform abuse.
  • Technical Optimization: Improving platform performance and user experience.
  • Research: Understanding how dialogue contributes to empathy building (in aggregated, anonymous form).
  • Legal Compliance: Maintaining records as required by applicable laws and regulations.
Data Sharing & Third Parties
  • We do not sell or rent your data to third parties.
  • AI Processing: Conversation data is processed by our AI service providers under strict privacy agreements.
  • Safety Partners: Anonymized data may be shared with content moderation services.
  • Legal Requirements: Data may be disclosed if required by law or to protect platform safety.
  • No Marketing: We do not use your data for advertising or marketing purposes.
Data Security
  • All data is encrypted in transit and at rest using industry-standard protocols.
  • Access to conversation data is limited to authorized personnel for safety and quality purposes.
  • We employ automated security monitoring and regular security audits.
  • Conversation data is automatically purged after 90 days unless flagged for safety review.
  • We maintain incident response procedures for potential security breaches.
Your Rights & Choices
  • Session Control: You can end any conversation session at any time.
  • Data Deletion: You can request deletion of your conversation history by contacting support.
  • Language Choice: You control your language preferences and can change them anytime.
  • Opt-out: You can stop using the platform at any time without penalty.
  • Access Requests: You can request information about data we have collected during your sessions.
International Considerations
  • The platform is designed to serve users globally while respecting local privacy laws.
  • Data is stored in secure, certified data centers with appropriate regional protections.
  • Cross-border data transfers are conducted with appropriate safeguards.
  • Users in different regions may have additional rights under local laws.
Data Retention & Deletion
  • Regular conversation data is automatically deleted after 90 days.
  • Flagged content may be retained longer for safety and legal compliance purposes.
  • Analytics data is aggregated and anonymized within 30 days of collection.
  • Users can request immediate deletion of their conversation data.
  • Upon platform discontinuation, all user data would be securely deleted within 30 days.

Questions or Concerns?

If you have questions about these terms or need to report violations, please contact our support team at:

ogshackathon@gmail.com